Frequently Asked Questions

Find answers to common questions about The Shepherd Myanmar

Getting Started

What is The Shepherd Myanmar?
The Shepherd Myanmar is a comprehensive church management platform designed specifically for churches in Myanmar. It helps manage members, track attendance, organize meetings, handle contributions, and much moreโ€”all in one simple, easy-to-use system.
How do I get started?
Simply click "Get Started" on our homepage, fill out the signup form with your church details, and choose between our free 30-day trial or paid plan. You'll receive instant access to start managing your church immediately.
Is there a free trial?
Yes! We offer a 30-day free trial with full access to all features. No credit card required. After the trial, you can choose to subscribe or continue with limited read-only access.

Pricing & Subscription

How much does it cost?
Our subscription is $10 USD per month for unlimited access to all features. This includes unlimited members, meetings, contributions tracking, and all future updates.
What happens after my trial expires?
After your 30-day trial ends, you have a 15-day grace period with read-only access to your data. During this time, you can view all information but cannot make changes. After the grace period, your account will be locked until you subscribe. Your data is preserved and will be fully accessible once you subscribe.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and more. All payments are secure and encrypted.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period. If you cancel, your data will be preserved in read-only mode.

Features & Functionality

What features are included?
The Shepherd Myanmar includes:
  • Member Management - Track member details, baptism info, roles, and more
  • Attendance Tracking - Record and analyze attendance patterns
  • Meeting Management - Schedule meetings, record minutes, assign tasks
  • Contribution Tracking - Monitor tithes, offerings, and pledges
  • Department Organization - Create departments and assign members
  • Role Management - Define positions and responsibilities
  • Reports & Analytics - Generate comprehensive reports
  • Mobile App - Access on iOS and Android devices
Is there a mobile app?
Yes! The Shepherd Myanmar has a mobile app available for both iOS and Android. Church members can access information, view their roles, check meeting schedules, and stay connected on the go.
Can multiple people access the same church account?
Yes, church members can apply to join your church and you can approve their access. Admins can manage permissions and assign different roles to members based on their responsibilities.
Is my church data secure?
Absolutely. We take security seriously. All data is encrypted, stored securely, and backed up regularly. We never share your church information with third parties. Read our Privacy Policy for more details.

Technical Support

What if I need help?
Our support team is here to help! You can reach us via email or WhatsApp. We typically respond within 24 hours during business days.
Do you provide training?
Yes, we provide onboarding assistance to help you get started. We can also provide additional training sessions if needed. Contact us to schedule a training session.
Can I export my data?
Yes, you can export your church data at any time in various formats (CSV, PDF). Your data always belongs to you, and you're free to download it whenever needed.

Still Have Questions?

We're here to help! Contact us through any of these channels: